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Wingman · Your business, with backup

Your business, made clear.

Ask about sales, bookings, unfinished work, and customer issues. Wingman brings the facts together, explains what they mean, and helps you take the next step.

See Wingman at work See BizBaby plans
Private business chatChanges wait for your reviewFree during Beta
WingmanYour business, with backup.
Only you

Illustrative example · sample business

How did we do this week?
Your week, in focusMon–Sun
Booked work$2,450Value of scheduled services
Money collected$1,700Payments received
8 appointmentsWhat happened to each one
5 done1 canceled2 waiting
!
One customer issue still needs a reply

A recorded ticket is open. Ask Wingman what the customer reported, then decide what to do next.

Ask a follow-up about any number or recordAsk Wingman ↗

A sample of the kind of answer Wingman can assemble from your BizBaby records.

Your numbers, explainedSales, bookings, customers, tickets and unfinished work.
One conversation across the dayAsk a follow-up without starting your search again.
You stay in chargeReview a supported change before Wingman runs it.
The questions behind a busy week

Ask for the story in your business data.

Ask in ordinary language. Wingman checks the BizBaby records your business can use, names the period and the source, and tells you when a result covers only part of the picture.

Know the money01 / SALES
“What did we sell this week, and how much came in?”

Keep booked or invoiced sales separate from payments collected, so a busy week does not look like cash already received.

Read the schedule02 / APPOINTMENTS
“How many appointments were done, canceled, or still waiting?”

See the appointment statuses for the period you ask about, with canceled work called out rather than folded into active bookings.

Hear the customer03 / CUSTOMER ISSUES
“Which customer tickets are still open?”

Find recorded customer issues, read what each ticket says, and see which ones still need a response.

Catch unfinished work04 / TEAM SCHEDULE
“Which past appointments still say Waiting, and who was assigned?”

Spot bookings whose recorded status has not moved on. A schedule and status alone do not prove when a worker actually arrived.

More than a search box

Ask. Review. Move the work forward.

Wingman can prepare supported tasks and updates as well as answer questions. It shows you the action first, then carries it out when you confirm.

1
Tell it what you need

Ask for a status, an answer, or a change in plain language.

2
See the proposed change

Check the customer, worker, date and other details in the review card.

3
Confirm when it is right

Wingman runs the supported action and reports what actually happened.

Review before it happens

Move the service appointment

CustomerJordan Lee
ServiceSpring yard cleanup
New timeFriday, 10:00 AM
Confirm changes
Illustrative example
AppointmentsCustomersJobs & tasksWingman mascot
Your business, connected

From “what happened?” to “what’s next?”

Wingman helps you work across the BizBaby areas in your plan. It can read the records it is allowed to use, explain what it found, and prepare supported operational changes for review.

Customer historySchedules and openingsRequests, jobs and visitsTasks and follow-upsSales and invoice questionsSupport tickets

Estimates, invoices, payments and refunds can be discussed, but Wingman does not change those financial records.

Your guide around BizBaby

New here? Ask where to start.

When you are unsure which page or setting to use, ask Wingman in the same chat. For Appointments, it reads a verified page guide and walks you through the actual labels and clicks. The guide appears only when you ask how to use the page; it does not crowd every business answer.

Appointments guide available
  • Find the Appointments page and its Calendar View
  • Filter the list or understand a warning without changing a booking
  • Find Service Settings and the right hours to change

If you would rather ask Wingman to make a supported change, it prepares a separate review card. You check the details and confirm before anything changes.

“Where do I change the hours customers can book?”
AppointmentsService SettingsService hours

When work can happen

Business hoursWhen your company is open
Service hoursWhen customers can book
Next stepClick Change
Change service hours
“Choose Service hours, not Business hours.”

Illustrative answer · Verified Appointments guide

Included while we learn

Wingman is free during Beta.

Owners and admins can use Wingman on active Essential, Premium and Growth businesses when it is enabled. Wingman AI interactions are recorded for testing but carry no Wingman AI charge during Beta. Normal rates for other services, such as texts, email and storage, still apply when those services are used.

$0Wingman AI usage
during Beta
Good to know

Questions before you bring Wingman aboard?

What can I ask about my week?

Ask about sales and payments, appointment counts and statuses, work still waiting, and recorded customer tickets. Give a date range. Wingman names the records it used and tells you if it could see only part of the result.

Can Wingman show me how to use BizBaby?

Yes. Ask how to use Appointments and Wingman can explain the list, calendar, warnings, and where to change online booking hours using its verified page guide. It explains the steps in chat; it does not silently click settings for you.

Is Wingman the same as the AI Receptionist?

No. The AI Receptionist helps answer customer calls and messages. Wingman is a private business chat for owners and admins to understand the work and prepare the next step.

Can Wingman actually make changes?

It can prepare supported operational changes, such as creating a task, updating a customer, rescheduling an appointment, or submitting a support ticket. You review the proposed details and select Confirm changes before it runs.

Does it know everything in my business?

Wingman can answer questions about sales, appointments, jobs, customers and recorded customer tickets using the BizBaby information available to your business. It can also explain the Appointments page and its settings when you ask how to use them. If it cannot access a record or complete a request, it should tell you what is missing rather than guess.

What does it cost?

Wingman AI interactions are free during Beta, with usage recorded for testing. Other usage-priced services on BizBaby keep their normal rates when used.

Give your business some backup.

Start by asking what happened this week. Then ask what needs attention, how to use Appointments, or which supported change to prepare next.

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