Payouts and fees explained

Where your money goes

1. A customer pays an invoice, a deposit or an appointment by card or bank.
2. The payment lands in the Stripe account you connected in Settings → Integrations.
3. Stripe sends it on to the bank account you gave Stripe, on your Stripe payout schedule.

To see your balance, payouts or payout schedule, open Settings → Integrations and click Open Stripe Dashboard on the Stripe tile. It opens Stripe in a new tab. Payout timing and your bank details are managed there, not in BizBaby.

Processing fees

These are the processing rates on BizBaby's pricing page:

Stripe takes its processing fee from each payment in your Stripe account. On card payments, any part of your plan's rate above 2.9% is BizBaby's share, and is taken from the same payment. On Premium and Growth that share is zero; on Essential it is 0.2%. Bank payments carry no BizBaby share.

For a $200 card payment on Premium, that's 2.9% of $200 ($5.80) plus 30¢, so $6.10 in fees.

Fees when you refund

When you refund an invoice payment, BizBaby returns its share of the fee for the refunded amount. See Refunds.

Common problems

• A payment is in BizBaby but not in my bank. It's in your Stripe balance waiting for the next payout. Check payouts in your Stripe Dashboard.
• A bank payment shows as pending. Bank payments take longer than cards to clear. See Bank payments and instant bank verification.
• I can't find payouts anywhere in BizBaby. There is no payout screen in BizBaby. Use Open Stripe Dashboard.

Related

• Connect Stripe and take card payments
• Bank payments and instant bank verification
• Refunds