Troubleshooting

27 October 2026

I can't sign in or didn't get the code

BizBaby doesn't accept your password The message is These credentials do not match our records. Check the email address first: it...

27 October 2026

My domain isn't connecting

Website domain Open Website Builder from the left menu, or from gear icon → Website Builder. The Website connection card is at the...

27 October 2026

My email went to spam

1. Check who your emails come from Click the gear icon at the top right, then Business Information. Look at the Business email add...

27 October 2026

My texts are failing

Find what you see What you seeWhy, and what to do 🔒 Off on a text automationYour number isn't registered for texting (A2P 10DLC)....

Account and billing

AI

Automations and notifications

Customers

Getting started

Integrations

Marketing

Payments

Phone and texting

Requests, quotes, jobs and invoices

Scheduling and dispatch

Vehicles and operations

Website and online booking